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We have a monthly installment payment billed directly to one of our credit cards for home warranty by RESIDENTIALMD -- GOLD We had a wash machine drain pump go out and they sent a repairman who took the pump out, collected a $100 FEE, left with our defective part and...
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#1022940
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Up until this claim we have had good results with this company. We have now been without a refrigerator for 18 days and waiting on service provider to come out today which he is most likely not going to come. I called Residential MD many times on this one claim and...
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Anonymous
Anonymous

dbbminton - I sincerely apologize for the delays that you've experienced with your refrigerator - more than 2 weeks without a working refrigerator is unacceptable. We would li...

2.0
Product
I didn't like
  • Amount of time to repair the frigerator
#943250
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I placed a ticket with them on July 2nd about a leak was not aware from dishwasher. They put the ticket with a plumbing company in Chattanooga that called once and when I said the issue he said oh ok and never showed. I called them back and they called them and go...
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2.7
I didn't like
  • You something different then last person
  • Each rep tells a different story
#905040
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Residential Md Warranty Review

Residential Md
#673107
Yesterday my air conditioner was serviced by Hodges heating and Cooling. They charged me $100.00 in addition to the $85.00 fee. They said cleaning the coils wasn't covered by Residential MD. I wanted to verify that with you. Sandra Morgan 205 637 3771 148 Brook Highland Cove, Birmingham, AL, 36242
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Other Product Review

Residential Md
#653168
1.0
Details
Service is ***, they work with companies who lie. Customer service representative supervisors say you'll get a call back........ Still waiting. Customer service representatives do not give you all the necessary information.
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Customer service
Diversity of Products or Services
The only Gold in The Residential MD Home Warranty is the money you pay to this "Pretend" warranty service. We paid $59. a month for 4 years. No matter the issue, electrical, plumbing, a/c, etc., Costs are NEVER covered. Example; Electrical outlets, A/C part, leaking...
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I liked
  • Idea that ones home is covered for repair expenses
#881619
Reply to reviews
Look at the piles of negative reviews before you "sign" with Residential MD! My hot water heater (on the second floor) started leaking at about 11:30am yesterday. I heard dripping in the ceiling and tracked it down to the hot water heater. I could not find the shut-off...
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1.8
I didn't like
  • Customer service
  • Each rep tells a different story
  • Refusal to pay full claims
#852013
Reply to reviews
I had a plugged sewer line and everything was backing up in my 3 bathroom. You'll claimed a plumber couldn't come out that day. You all false to tell me I could get someone to unplug the line. You claimed you were trying to find someone. Well, finally someone told I...
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1.0
Violet, Louisiana
I didn't like
  • You something different then last person
  • Each person spoken to all tell you some
#837740
Reply to reviews
I have had the Residential Gold service repairman out to my house 5 times regarding my dishwasher. The Sears repairman has replaced just about everything there is to replace and still my dishwasher is not working. The series of events started with water pooling in...
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#822616
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We opened a claim with Residential Md for a broken faucet knob along with a few other plumbing related issues. Technician came and told us what part to purchase instead of replacing the part. We can't find the replacement part because the part has been discontinued by...
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#780188
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I made a claim for AC repair. The company sent someone out to take pictures. He was two hours late and inspected the AC unit outside in the dark. He sent in a report indicating that my weights located about 10 feet from the unit may have caused damage to the facade of...
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1.5
#732077
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Anything they don't want to replace, they can simply and easily say it was due to the owner's lack of maintenance. I even showed them that I DID do maintenance and they still wont replace it. They are one of the most expensive services out there too!! Complete scam...
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1.0
#703843
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