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The only Gold in The Residential MD Home Warranty is the money you pay to this "Pretend" warranty service. We paid $59. a month for 4 years. No matter the issue, electrical, plumbing, a/c, etc., Costs are NEVER covered. Example; Electrical outlets, A/C part, leaking...
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I liked
  • Idea that ones home is covered for repair expenses
#881619
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Look at the piles of negative reviews before you "sign" with Residential MD! My hot water heater (on the second floor) started leaking at about 11:30am yesterday. I heard dripping in the ceiling and tracked it down to the hot water heater. I could not find the shut-off...
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1.8
I didn't like
  • Customer service
  • Each rep tells a different story
  • Refusal to pay full claims
#852013
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I had a plugged sewer line and everything was backing up in my 3 bathroom. You'll claimed a plumber couldn't come out that day. You all false to tell me I could get someone to unplug the line. You claimed you were trying to find someone. Well, finally someone told I...
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1.0
Violet, Louisiana
I didn't like
  • Each person spoken to all tell you some
  • You something different then last person
#837740
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Other Product Review

Residential Md
#653168
1.0
Details
Service is ***, they work with companies who lie. Customer service representative supervisors say you'll get a call back........ Still waiting. Customer service representatives do not give you all the necessary information.
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Customer service
Diversity of Products or Services
I have had the Residential Gold service repairman out to my house 5 times regarding my dishwasher. The Sears repairman has replaced just about everything there is to replace and still my dishwasher is not working. The series of events started with water pooling in...
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#822616
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We opened a claim with Residential Md for a broken faucet knob along with a few other plumbing related issues. Technician came and told us what part to purchase instead of replacing the part. We can't find the replacement part because the part has been discontinued by...
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#780188
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I made a claim for AC repair. The company sent someone out to take pictures. He was two hours late and inspected the AC unit outside in the dark. He sent in a report indicating that my weights located about 10 feet from the unit may have caused damage to the facade of...
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1.5
#732077
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Anything they don't want to replace, they can simply and easily say it was due to the owner's lack of maintenance. I even showed them that I DID do maintenance and they still wont replace it. They are one of the most expensive services out there too!! Complete scam...
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1.0
#703843
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Been paying them for pretty much two years and I am still waiting for them to fix or replace my washer dryer The service providers are no better and they take a long time to answer your calls and acts very unprofessional They came diagnosed the problem and took two...
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#678085
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Residential MD refused to repair my A/C unit due to leaking coils. They tried to blame every company regarding the problem, even the ones they sent out. They refused to replace or repair the coils even though they were installed last year by a company they sent . ...
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1.0
#678064
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A/c u it failed...they said it wasnt covered because dog urined on unit outside. I have no pets and a fence around unit!. Then they said i dont have corroaion protection.proved i did. Then they said lack of maintenence. It was maintainded ever year.. now they are...
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1.5
#648747
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