filters
state:
Show
city:
Show
product:
Show
Had a issue with my ice maker. Called and placed a claim and they sent Sears out to repair. Cost me 100.00 to get them here and then find out that Residential MD denied the claim. This is after I explained to them on the phone what the issue was. I called back and was...
Read more
2.0
I didn't like
  • Service with company
  • Customer service
#1057893
Reply to reviews
My claim to have my ac unit repaired was closed without my knowledge. The repair tech reported that the unit did not experience mechanical failure. No mechanical failure but the unit isn't working. How is that possible. No one from Residential MD call to discuss my...
Read more
1.5
#1057295
Reply to reviews
I've been paying for this warranty for over 3 years or more. First time I've EVER submitted a claim to them for my hot water heater. They came out, I already knew that it needed to be replaced, because we've had another plumber who has tried to fix it several times (he...
Read more
#1030646
Reply to reviews
We have a monthly installment payment billed directly to one of our credit cards for home warranty by RESIDENTIALMD -- GOLD We had a wash machine drain pump go out and they sent a repairman who took the pump out, collected a $100 FEE, left with our defective part and...
Read more
#1022940
Reply to reviews
Up until this claim we have had good results with this company. We have now been without a refrigerator for 18 days and waiting on service provider to come out today which he is most likely not going to come. I called Residential MD many times on this one claim and...
Read more
Anonymous
Sugar Land resident

we have the same issue. They said they will come. They don't come. They said they will call back, they don't call back. We went without a working fridge for 2 weeks, and month...

Anonymous
Anonymous

dbbminton - I sincerely apologize for the delays that you've experienced with your refrigerator - more than 2 weeks without a working refrigerator is unacceptable. We would li...

2.0
I didn't like
  • Amount of time to repair the frigerator
#943250
Reply to reviews
Show

Residential Md Customer Care Review

This company is horrible and hires contractors with no licenses. When I asked for the contractors plumbing license I was told that was rude and I could install the tankless hot water heater myself. When I called to warranty company they sided with the contractor. With every claim you get the total run around. That company will do anything not to pay any claim. Waste of money!
Hines, Illinois
#934392
Reply to reviews
Show

Residential Md Customer Care Review

Since i have had residential i. have been getting the worst service ever lieing service mens secretary not handling the claims and not being able 2 talk 2 a supervisor
#916128
Reply to reviews
I placed a ticket with them on July 2nd about a leak was not aware from dishwasher. They put the ticket with a plumbing company in Chattanooga that called once and when I said the issue he said oh ok and never showed. I called them back and they called them and go...
Read more
2.7
I didn't like
  • Each rep tells a different story
  • You something different then last person
#905040
Reply to reviews
The only Gold in The Residential MD Home Warranty is the money you pay to this "Pretend" warranty service. We paid $59. a month for 4 years. No matter the issue, electrical, plumbing, a/c, etc., Costs are NEVER covered. Example; Electrical outlets, A/C part, leaking...
Read more
I liked
  • Idea that ones home is covered for repair expenses
#881619
Reply to reviews
Look at the piles of negative reviews before you "sign" with Residential MD! My hot water heater (on the second floor) started leaking at about 11:30am yesterday. I heard dripping in the ceiling and tracked it down to the hot water heater. I could not find the shut-off...
Read more
1.8
I didn't like
  • Each rep tells a different story
  • Customer service
  • Refusal to pay full claims
#852013
Reply to reviews