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Residential Md Customer Care Review

This company is horrible and hires contractors with no licenses. When I asked for the contractors plumbing license I was told that was rude and I could install the tankless hot water heater myself. When I called to warranty company they sided with the contractor. With every claim you get the total run around. That company will do anything not to pay any claim. Waste of money!
Hines, Illinois
#934392
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Residential Md Customer Care Review

Since i have had residential i. have been getting the worst service ever lieing service mens secretary not handling the claims and not being able 2 talk 2 a supervisor
#916128
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I placed a ticket with them on July 2nd about a leak was not aware from dishwasher. They put the ticket with a plumbing company in Chattanooga that called once and when I said the issue he said oh ok and never showed. I called them back and they called them and go...
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2.7
I didn't like
  • Each rep tells a different story
  • You something different then last person
#905040
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The only Gold in The Residential MD Home Warranty is the money you pay to this "Pretend" warranty service. We paid $59. a month for 4 years. No matter the issue, electrical, plumbing, a/c, etc., Costs are NEVER covered. Example; Electrical outlets, A/C part, leaking...
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I liked
  • Idea that ones home is covered for repair expenses
#881619
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Look at the piles of negative reviews before you "sign" with Residential MD! My hot water heater (on the second floor) started leaking at about 11:30am yesterday. I heard dripping in the ceiling and tracked it down to the hot water heater. I could not find the shut-off...
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1.8
I didn't like
  • Each rep tells a different story
  • Customer service
  • Refusal to pay full claims
#852013
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I had a plugged sewer line and everything was backing up in my 3 bathroom. You'll claimed a plumber couldn't come out that day. You all false to tell me I could get someone to unplug the line. You claimed you were trying to find someone. Well, finally someone told I...
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1.0
Violet, Louisiana
I didn't like
  • Each person spoken to all tell you some
  • You something different then last person
#837740
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I have had the Residential Gold service repairman out to my house 5 times regarding my dishwasher. The Sears repairman has replaced just about everything there is to replace and still my dishwasher is not working. The series of events started with water pooling in...
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#822616
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Residential Md Warranty Review

Costumer service disgusting for New Jersey calling for technician never show up never receive a call back horrible company not recommended
Keansburg, New Jersey
#803058
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We opened a claim with Residential Md for a broken faucet knob along with a few other plumbing related issues. Technician came and told us what part to purchase instead of replacing the part. We can't find the replacement part because the part has been discontinued by...
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#780188
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I made a claim for AC repair. The company sent someone out to take pictures. He was two hours late and inspected the AC unit outside in the dark. He sent in a report indicating that my weights located about 10 feet from the unit may have caused damage to the facade of...
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1.5
#732077
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