Lost our air conditioner and call them at least 8 times and each time was giving a different excuse. The night before they were supposed to repaired it, got a call saying the manufacture was change and would be another 3 to 5 days.
This will put it almost 2 weeks we haven't had air conditioning. They nerve miss taken your money out of your account to pay for the policy, but don't try getting the service you though you would paying for.
Since I took out this policy I've spend about 4 thousand dollars and with the amount I have to pay extra because of all the things they say isn't covered under the policy it will be close to 5k. So buyer beware of this company.
Product or Service Mentioned: Residential Md Home Warranty.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.