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6/14/14 sent ac company..can not find anything when the room is 86-93..replace thermostate. still not cooling..come back after labor day to diagnose all the many things wrong.

Leaking this, replace this. Contract says Air Conditioner $6550.00 you pay $85.00 Bill is $1999.00. Send in for approval. Houston weather is not easy with out ac.

Five days later I call home office in Florida. We are "preferred customers" paying $64.12 for the past 5+ years. Call back and told they will pay $538 and we $1322.00. Company charge $200 due to it being hard to get to.

Most attic work is hard to get to. Disposal fee $125..they sell for $50 so they make $175 on the part that has a little value in the copper. Patch the a/c to get it working.

Stay away from this company.

Reason of review: Damaged or defective.

Monetary Loss: $1400.

Preferred solution: Full refund.

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Sunrise, Florida, United States #871486

Re: #534748

Dear Anonymous, I’m sorry to hear that you’re unhappy with your claim experience. I would like to investigate the situation to ensure you receive every possible benefit your policy affords and address your concerns directly.

Please send an email to and provide your name, property address and phone number with best time to contact you. Sincerely - Stephanie eRelations Specialist Residential MD

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